Our Favourite Hack for When Your Industry Software Lacks a Two-Way API
In a perfect world, every piece of software your business relies on would integrate seamlessly, syncing data back and forth without a hitch. But let’s be real - many industry-specific tools are outdated, rigid, or lack a two-way API, making automation feel impossible.
So, what do you do when your must-have software doesn’t play nicely with the rest of your tech stack?
You get creative.
At Journee, we’ve developed a simple but powerful hack to bridge the gap between your industry software and modern automation tools like monday.com—without waiting for a developer or software update that may never come.
The Problem: Your Software Is a Data Dead End
Many businesses rely on specialised industry software for compliance, client management, booking systems, or financials. The problem?
🔴 No two-way API – The software can’t push or pull data automatically.
🔴 Limited reporting & visibility – Data stays locked inside, making it hard to use in real-time.
🔴 Manual data entry – Staff waste hours copying and pasting information.
🔴 Delayed updates – Important data doesn’t sync across teams, leading to misalignment.
You don’t want to abandon your industry software (because it’s essential), but you also need a way to make it work with your modern tools.
The Hack: Using Email Automations & Smart Workflows
Since many older industry systems lack direct API integrations, our favourite workaround is using email automations combined with monday.com’s built-in tools. Here’s how it works:
Step 1: Identify Key Triggers in Your Industry Software
What key actions happen in your system that require follow-up?
Examples: A new client is added, a task is completed, an invoice is generated.
Step 2: Set Up Automated Emails from the Software
Many older systems allow you to send automated emails when something changes.
Configure the system to send key event notifications to a dedicated inbox.
Step 3: Use Monday.com’s Email Parser to Extract Data
Monday.com can scan incoming emails and automatically create/update tasks based on the information inside.
Example: If your software sends an email when a new client signs up, monday.com can capture the details and assign an onboarding workflow automatically.
Step 4: Automate the Next Steps
Once the data is in Monday.com, you can:
✅ Assign tasks to your team.
✅ Update project timelines.
✅ Notify the right people.
✅ Trigger follow-ups without manual input.
Bonus: Use Make (Integromat) or Zapier for Extra Automation
If your software allows CSV exports or other basic outputs, tools like Make or Zapier can help transform that data into something useful.
Example: A weekly export of client records can be automatically processed and added to monday.com.
The Result? No More Manual Workarounds
🚀 Real-time updates without waiting for API integrations.
💡 No more double handling of data across systems.
🔄 A semi-automated workflow that reduces human error.
🎯 Your industry software finally works with your modern tools.
This is What We Do at Journee
We know the frustration of outdated, disconnected software. Instead of fighting against it, we help businesses find smart workarounds that bridge the gap - without waiting for the software company to catch up.
If your industry software is holding you back, let’s talk. We’ll help you streamline your workflow, automate the busywork, and get your systems working together seamlessly.